Incidents reported on status page for InvestNext https://status.investnext.com/ https://d1lppblt9t2x15.cloudfront.net/logos/8a74dc87bac7500bc9369c3e14861418.png https://status.investnext.com/ en https://status.investnext.com/incident/769189 Tue, 18 Nov 2025 17:09:00 -0000 https://status.investnext.com/incident/769189#ca1d4a8406b5e937a2ba3956dfb48c0a6b13163d2433fbd4f87d8b6f3688dc93 Payment API services have recovered https://status.investnext.com/incident/769189 Tue, 18 Nov 2025 13:26:00 -0000 https://status.investnext.com/incident/769189#889cb1106c9f645dff2f21ea75e46e2db1c66fd09acca7963db41a0cae290f32 A Cloudflare outage is causing a downtime event for one of our downstream API partners, resulting in degraded payments performance. We are monitoring for recovery. https://status.investnext.com/incident/747430 Mon, 20 Oct 2025 20:06:00 -0000 https://status.investnext.com/incident/747430#906ee3ea7c21b7b93a0c474634bb622fe8308d19dc937c8bf6f2bd06d47ebd95 Systems are back online. Our health checks have not detected any issues for over a hour. We are marking this incident as resolved. https://status.investnext.com/incident/747430 Mon, 20 Oct 2025 19:10:00 -0000 https://status.investnext.com/incident/747430#231a5fa9e0ede327ea2babace1c1fa204e5bc660986fd176ed6ca961e0841bbe Performance has substantially improved and the team is validating recovery. https://status.investnext.com/incident/747430 Mon, 20 Oct 2025 17:43:00 -0000 https://status.investnext.com/incident/747430#8b105ead226b1d0da89abb58da792912950c509ca1ff3fde510b4a81fd73d77e Availability continues to slowly improve, with successfully routed web traffic reaching ~90% of normal volume. Some customers may still be encountering issues connecting or degraded performance. The team continues to closely monitor the incident and validate recovery. https://status.investnext.com/incident/747430 Mon, 20 Oct 2025 17:11:00 -0000 https://status.investnext.com/incident/747430#10bc117f082cd5e3f72e4e69ab6a405f7e19c24e3f5b672240e8c731c47ecdbb Availability is improving. Customers may still encounter degraded performance or sporadic outages. The team continues to monitor the incident. https://status.investnext.com/incident/747430 Mon, 20 Oct 2025 17:04:00 -0000 https://status.investnext.com/incident/747430#7ddde7fe73f0dc250c5ad31131c6a06c75ad9cb708c0ea7441db6a734dfa4fcd A portion of web traffic is starting to resolve, but systems are still down for most customers. We continue to monitor the situation and attempt mitigating measures. https://status.investnext.com/incident/747430 Mon, 20 Oct 2025 16:17:00 -0000 https://status.investnext.com/incident/747430#170bc33c43ca26181d1a1c5e95bd205eddef0f85a1a9a78bd2c686bb8ec386ea Our team continues to monitor the situation and attempt mitigating measures. The incident is a result of a broad outage of the AWS us-east-1 region, specifically load balancing functionality which is preventing web traffic from reaching InvestNext servers. We will continue to post updates as we have them. The AWS team is also posting updates here: https://health.aws.amazon.com/health/status https://status.investnext.com/incident/747430 Mon, 20 Oct 2025 15:51:00 -0000 https://status.investnext.com/incident/747430#ed47ad22487d2d293194a4759187677c64f9de774c6256a8bc057a681463abd4 We continue to monitor and diagnose the incident with our hosting provider. Our provider's load balancer is failing to route web traffic to InvestNext servers. https://status.investnext.com/incident/747430 Mon, 20 Oct 2025 15:15:00 -0000 https://status.investnext.com/incident/747430#dac766ef2dce2cececf964b2dd8169a459a287947fa617ab29044d09dac59386 Our web application is currently experiencing degraded performance coinciding with outages with our hosting provider. https://status.investnext.com/incident/410943 Thu, 15 Aug 2024 01:00:00 -0000 https://status.investnext.com/incident/410943#97b0e0ad53e120cccdc7b8dd3725dd5c5a695ddefda70173096749a4a98a21cc System will be unavailable for routine database maintenance https://status.investnext.com/incident/400144 Fri, 19 Jul 2024 01:00:00 -0000 https://status.investnext.com/incident/400144#1abe775a06670a2fba099e4c58d878e7b289ef401edfdd1f16f8df7cb1e36f01 Systems will be down for routine maintenance. https://status.investnext.com/incident/399063 Thu, 18 Jul 2024 01:00:00 -0000 https://status.investnext.com/incident/399063#41f0580e33dd73719f47ef0236e736eefce168fc653aa744947159ee3d32385f Systems will be offline for database updates https://status.investnext.com/incident/393099 Wed, 03 Jul 2024 22:00:00 -0000 https://status.investnext.com/incident/393099#b2c34a08d0f8025d91c85d418fa011e5b522d08ac2fd0d073f2d28d4ec948357 Systems will be offline for database updates https://status.investnext.com/incident/389314 Wed, 26 Jun 2024 02:00:00 -0000 https://status.investnext.com/incident/389314#6fe9d6921af717f1821e36e26bf6f68f53e830a0d4f6bda63f09ef2aa91f491b Systems will be offline for database updates https://status.investnext.com/incident/386113 Fri, 21 Jun 2024 03:00:00 -0000 https://status.investnext.com/incident/386113#34b6d9143d8152419c0f8ba8941d3acdc1edb11f0d112d3de87340929d564a45 Systems will be offline for database updates https://status.investnext.com/incident/397423 Thu, 13 Jun 2024 02:00:00 -0000 https://status.investnext.com/incident/397423#a6f5a5e34da9d67bade2116239aa5a0060480f1f4c8cb66799ae53f1eb64ed45 Systems will be offline for database updates https://status.investnext.com/incident/347200 Thu, 28 Mar 2024 04:15:00 -0000 https://status.investnext.com/incident/347200#f97147654881b9821b2266631dac48b584dba4b51919d2c06ecfd2a4cf0bb6f2 The application will be temporarily unavailable as we perform database maintenance. https://status.investnext.com/incident/337408 Thu, 07 Mar 2024 06:00:00 -0000 https://status.investnext.com/incident/337408#ae1dc5a272f83b79960c6f894536966ec316710e760e53977133a2290502f22a The application will be unavailable while we perform database maintenance. https://status.investnext.com/incident/324408 Fri, 09 Feb 2024 06:00:00 -0000 https://status.investnext.com/incident/324408#1d5efa29a3b61f9cae5cc4e36e72af98f16dfcf1554a4d93efd3c20000435601 Application will be temporarily unavailable as we perform database maintenance. https://status.investnext.com/incident/314836 Fri, 19 Jan 2024 05:05:00 -0000 https://status.investnext.com/incident/314836#a4c893e000fdcecc18aa22678a3fcdd301457c1a7161530e34fedcb95d11a65e We are taking the system down temporarily to perform routine database maintenance. We estimate downtime to be about 5 minutes. https://status.investnext.com/incident/299743 Wed, 13 Dec 2023 05:05:00 -0000 https://status.investnext.com/incident/299743#7eada423b4012d152f012cf9f2d23da9beded1a7c77c37e6968cc1a5ccc76917 The system will be temporarily offline for scheduled database maintenance https://status.investnext.com/incident/293557 Wed, 29 Nov 2023 05:30:00 -0000 https://status.investnext.com/incident/293557#c3a6e07d793478ec65bf1545b793f161070280a6e4ef899b64b0a89216569d67 We will be taking the application down to perform routine database maintenance. Downtime should not exceed 5 minutes. https://status.investnext.com/incident/290060 Tue, 21 Nov 2023 05:00:00 -0000 https://status.investnext.com/incident/290060#15a1bac33d3580080751864f9b96f41c5e7f6d7794b24b0ed18e25ef111d2cb0 The application will be down momentarily as we perform database maintenance https://status.investnext.com/incident/283987 Wed, 08 Nov 2023 05:00:00 -0000 https://status.investnext.com/incident/283987#6112d6651856fb266f8cfaa6b2aa7c09cc4a64ca5703b1d9f198a8e4d2c2a0fa The web application will be taken down for routine database maintenance; we anticipate up to 15 minutes of downtime. https://status.investnext.com/incident/280157 Tue, 31 Oct 2023 03:00:00 -0000 https://status.investnext.com/incident/280157#1d5387f28f7e888509039803b6f3f5447722948e233e51bfaabfe522c9436845 Database migrations https://status.investnext.com/incident/273782 Tue, 17 Oct 2023 06:00:00 -0000 https://status.investnext.com/incident/273782#64a23068c26b169fa946f36da05956b980c34d960ebb98244ed6e430ac926833 We are taking the application down for routine maintenance. We anticipate that the updates should not take longer than 10 minutes. https://status.investnext.com/incident/252653 Wed, 30 Aug 2023 04:00:00 -0000 https://status.investnext.com/incident/252653#0535160eebb65e477e80f1a6717ccc299007f9367de6415b3719a488c323524f Database migrations https://status.investnext.com/incident/243776 Thu, 10 Aug 2023 01:18:00 -0000 https://status.investnext.com/incident/243776#add5bcbca2d6921cab3269a9ad4a0797976d886cec176af49d7fb35cfaf9a229 Database migrations https://status.investnext.com/incident/243774 Thu, 10 Aug 2023 01:16:00 -0000 https://status.investnext.com/incident/243774#769f3b619385d9aa6b9988afd4d3c0f1fa28b7de0e2c5255167a26a865c6f719 Database migrations https://status.investnext.com/incident/237467 Wed, 26 Jul 2023 03:45:00 -0000 https://status.investnext.com/incident/237467#d8baa7add1c6479044127afd1a248ea2392d8d34790866289343d3c5d5a8b2a0 Database migrations https://status.investnext.com/incident/225599 Wed, 28 Jun 2023 04:00:00 -0000 https://status.investnext.com/incident/225599#1222ff16a5cb758ce6716ba19cbacd1daa22545d978002ee56bd0cb49f24fca8 Database migrations https://status.investnext.com/incident/219673 Wed, 14 Jun 2023 02:00:00 -0000 https://status.investnext.com/incident/219673#744498882f7f50cf8f0af0b557c3c8330e552abc2f62ffebc6f9f12afa36a3c5 The application will be offline as we perform database maintenance. Downtime should not exceed ten minutes. https://status.investnext.com/incident/199497 Mon, 24 Apr 2023 02:00:00 -0000 https://status.investnext.com/incident/199497#23815f242a762ac687168df98b1021d0312114ed517891c01190a00a88d21043 The system will be offline for a short period in order to apply a database update. We anticipate this update to take less than 5 minutes. https://status.investnext.com/incident/193380 Thu, 06 Apr 2023 04:02:15 -0000 https://status.investnext.com/incident/193380#9bc1369ea955b66b6ea7a5f42ebacbba8b7bd50b28d5282573c68aceae2c1bdd Maintenance completed https://status.investnext.com/incident/193380 Thu, 06 Apr 2023 04:00:00 -0000 https://status.investnext.com/incident/193380#00323158578a49d30f1e47a755324087d054bc1c8a1a9a4995f1817250f3e95c We will be taking the system down for a short period in order to update the authentication system. We anticipate this update to take less than 5 minutes. Users may be automatically logged out during this time.